Collaborate With Your 24/7 Monitoring Specialists
Any time your home alarm system in College Station goes off, your 24/7 monitoring professionals will instantly act. Their first move is to validate your alarm, and that means communicating with you. The protocol they abide by is based on the sort of emergency. To illustrate, when a medical emergency occurs, one attempt will be made to reach you before assistance is sent out. If you have an intrusion - the most frequent sort of alarm - a monitoring professional will follow these guidelines to get in touch with you:
- An effort will be made to communicate with you via the central command panel. You will usually be asked for a passcode.
- If that attempt isn’t successful, a call is attempted to your primary contact number.
- An alternate number or first emergency contact is attempted next.
- If there is still no answer, nearby police are deployed.
- Your monitoring specialists will attempt to reach you again after the proper authorities are notified.
If you're not in a position to converse with monitoring agents, don't worry. Support will still be dispatched even if you're not able to substantiate the emergency.
Prepare for any emergency with a Vivint home alarm system in College Station
Stay ready for any crisis with a modern home alarm system in College Station from Vivint. Contact (979) 356-2138 to start the customization of your property’s security today.