Vivint Authorized Retailer College Station
Smart Security Specialists -- Your Vivint Authorized Dealer Covering College Station & Surrounding Areas

What should I do when my College Station home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your residence – and your family – against the various risks you could encounter, like burglary, fire, and carbon monoxide leaks. Despite the fact that your home might be prepared, that doesn’t mean you are. Do you know what to do if your College Station home alarm system goes off? The blasting of an alarm is likely to be jarring, confusing, and might provoke panic. Your best bet is to stay level-headed and abide by these simple guidelines.

Steps to Take Whenever Your Home Alarm System In College Station Triggers

It’s a situation no one wishes to face, but it’s also why you installed a home alarm system from the outset. You’re woken up in the middle of the night with the telltale blaring of an alarm after a security sensor has been tripped. What is your next move?

  1. Stay calm. This is simple to say but harder to accomplish when your home security alarm is blaring, and your pulse is pounding. But keeping yourself calm is the best way to appraise what’s going on. Avoid the temptation of trying to manage the emergency yourself instead let your monitoring experts and first responders perform their job.
  2. Protect your loved ones. Your priority should be your loved ones and moving them out of danger. In the case of a intrusion, this might include going to an appointed safe room as far away from points of entry as possible. There’s a good chance that your alarm may have scared off the invader, but it’s always wiser to be safe than sorry. If there’s smoke or a blaze, you ought to exit your home immediately.
  3. Don’t forget your smartphone. These days, most individuals carry their smartphones with them always, but you may neglect to take it during an emergency. It’s a good thing to have. You’ll have the chance to keep in contact with your monitoring professionals and receive updates through your home security app.

Collaborate With Your 24/7 Monitoring Specialists

Any time your home alarm system in College Station goes off, your 24/7 monitoring professionals will instantly act. Their first move is to validate your alarm, and that means communicating with you. The protocol they abide by is based on the sort of emergency. To illustrate, when a medical emergency occurs, one attempt will be made to reach you before assistance is sent out. If you have an intrusion - the most frequent sort of alarm - a monitoring professional will follow these guidelines to get in touch with you:

  • An effort will be made to communicate with you via the central command panel. You will usually be asked for a passcode.
  • If that attempt isn’t successful, a call is attempted to your primary contact number.
  • An alternate number or first emergency contact is attempted next.
  • If there is still no answer, nearby police are deployed.
  • Your monitoring specialists will attempt to reach you again after the proper authorities are notified.

If you're not in a position to converse with monitoring agents, don't worry. Support will still be dispatched even if you're not able to substantiate the emergency.

Prepare for any emergency with a Vivint home alarm system in College Station

Stay ready for any crisis with a modern home alarm system in College Station from Vivint. Contact (979) 356-2138 to start the customization of your property’s security today.